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ETK Information Text

Electronic Commercial Message Rules and Notification Text

As Penti Giyim Ticaret Anonim Şirketi (“Penti”), this Electronic Commercial Message Rules and Notification Text has been prepared in order to inform you about sending you commercial electronic messages and processing, storing and transferring your personal data according to Electronic Communications Law No. 5809, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6698 on the Protection of Personal Data (“PPD”) and related legislations.

Within this scope, if you give your permission to have your contact information, such as phone and e-mail, that you have shared, processed to be used in marketing communications in accordance with Article 6 of the Law No. 6563 on the Regulation of Electronic Commerce, on the basis of the approval condition and the legal reasons for the express consent in accordance with the first paragraph of Article 5 of PPD regarding the communications within the scope of marketing activities, planning and execution of marketing processes, conducting marketing analysis studies, services, promotions, announcements, events, advertisements, promotions, for the purposes of sending commercial electronic messages such as mobile applications, social media accounts, SMS, e-mail, etc.

You can withdraw your express consent at any time, if you withdraw your consent for electronic commercial messages, it will be deemed that you have withdrawn your express consent.

Your personal data will be used directly by Penti or via the data processors and will also be shared with business partners and suppliers of Penti in line with the realization of the specified purposes. Your personal data will be processed by service providers whose servers are located abroad, for the purpose of carrying out storage and archiving activities, in order to be limited with these purposes and based on your express consent, and they will be transferred abroad through the servers located abroad

Membership Agreement Permission

PENTİ MEMBERSHIP, CONFIDENTIALITY AGREEMENT AND TERMS OF USE OF THE WEBSITE

1.Parties and Subject of the Agreement:

Mecidiyeköy Yolu Cad. This Membership Agreement is executed by and between Penti Giyim Ticaret Anonim Şirketi (Penti) residing at Kuştepe Mah. Trump Tower No:12/488 Şişli İstanbul and the user ('User') that is the member of www.penti.com in order to set out the terms and condition of membership and requirements for benefiting from membership. After completing the registration procedures on the Website and confirming its e-mail address, the Member may start using the Website by entering its e-mail address and password provided that it complies with the terms and conditions specified in this Agreement. The Member agrees that it shall be deemed to have accepted all the terms and conditions of the Agreement from the moment it starts to benefit from the services and these terms shall be binding upon it. Penti reserves the right to modify the terms and conditions set out in this agreement, as required by the legislation or this Agreement, in its sole discretion, or by sending an e-mail to the Member.

2. Rights and Obligations of the Parties:

2.1 The Member declares, undertakes and accepts that the personal and other information it provides while subscribing to the www.penti.com website is legally accurate and up-to-date, that it will immediately notify Penti in writing of the changes in personal data and other information through the www.penti.com website or the Penti call center, and that Penti will immediately cover all damages incurred by Penti due to the untruthfulness of this information. If the member gives false information, it accepts that the agreement can be terminated unilaterally by Penti without the need for any notification and warning.

2.2 The member cannot share the password given to it by Penti with other persons or organizations and the right of the member to use the password in question shall rest with it in person. The e-mail address provided during registration is specific to the member and has the opportunity to create a single membership. For this reason, Penti reserves the right to all kinds of compensation and other claims arising from such unauthorized use against all claims and demands that may be made against Penti by third parties or competent authorities.

2.3 The Member agrees and undertakes in advance to comply with the legal legislation and not to violate them while using the website www.penti.com. Otherwise, all legal and penal obligations shall be fully and exclusively binding on the member.

2.4 Penti reserves the right to alter the content of the website at any time, to alter or terminate any service provided to users, or to store and delete user information and data registered on the Penti website.

2.5 The Member may not use the website www.penti.com in any way that disrupts public order, is against general morality, disturbs and harasses others, for an unlawful purpose, violates the intellectual and copyright rights of others. In addition, the member may not engage in any activities (spam, virus, Trojan horse, etc.) or actions that prevent or complicate others from using the services.

2.6 The Member agrees and undertakes that it shall not copy, reproduce and market the information, documents, software, design, graphics, text, visuals, videos etc. and any content on www.penti.com and all rights of which belong to Penti. They may not be used, acquired or altered by the member without permission.

2.7 Penti shall not be responsible for the reading of the member data by unauthorized persons and for any damages that may occur to the member software and data. The Member in advance accepts not to claim any compensation from Penti for any damage it may suffer due to the use of the website www.penti.com.

2.8 The Member agrees not to access or use the software and data of other internet users without permission. Otherwise, legal and penal responsibilities arising from this issue shall be exclusively borne by the member.

2.9 The member who breaches one or more of the articles listed in this membership agreement shall be personally and criminally responsible for this violation and shall keep Penti free from the legal and penal consequences of these violations. In addition, Penti reserves the right to claim compensation for non-compliance with the membership agreement against the member in case of transfer of the incident to the legal area due to this violation.

2.10 The person who is a member of www.penti.com declares and accepts that it allows product and service promotions, advertisements, campaigns, advantages, surveys and other customer satisfaction applications to be offered to him/her by all companies serving under the brand of Penti and Penti if he/she grants electronic commercial message permission within the scope of the applications in force and/or to be put into effect and that marketing analysis studies are carried out within this scope. The Member declares and accepts that it allows the personal and shopping information and shopping and/or consumer behavior information that he/she has given while signing up to www.penti.com and/or by other means in the past and/or in the future to be used and archived by all companies that provide services under the Penti and Penti brand, to be shared with all companies that provide services under the Penti and Penti brand, to carry out marketing analysis studies and to provide a better service to them in this context. Unless the member notifies otherwise, it declares and accepts that he/she allows the collection of data within the scope of electronic commercial message permission, sharing of data with all companies serving under the Penti and Penti brand, and use and archiving of data by all companies serving under the Penti and Penti brand when his/her membership ends. If the member wants to change his/her communication permission preferences, he/she can submit this request to Penti customer service call centers or change the 'My Profile' section after logging in to the penti.com website.

2.11 In accordance with this membership agreement, Penti shall be entitled to send information e-mails to its members' registered e-mail addresses, changes, use and maintenance regarding the goods or services provided, information update, purchase and delivery or similar situations and to send information SMS to mobile phones, and the member shall be deemed to have accepted the sending of information e-mails to its e-mail address and information SMS to mobile phone upon the approval of this membership agreement.

2.12 Penti may use its personal information such as the shopping preferences of the members in studies aimed at the special preferences and interests of its users in order to provide better service to its users, to improve its products and services, to facilitate the use of the site, to plan activities for customer satisfaction and/or experience, and to make personalized marketing (segmentation, profiling, etc.). Penti reserves the right to maintain a record of the member's actions on the website www.penti.com.

2.13 Measures have been taken within the existing possibilities to ensure that the website of Penti is free of viruses and similar malware. In addition, in order to ensure final security, the user must supply its own virus protection system and provide the necessary protection. In this context, upon entering the Penti website, the member is deemed to have accepted that he/she is responsible for all errors that may occur in its software and operating systems and their direct or indirect consequences.

2.14 Penti always has the right to unilaterally delete the membership of the member when necessary and to delete the files, documents and information of the customer. The member accepts this disposition in advance. In this case, Penti shall be under no liability.

2.15 Sales of www.penti.com are limited to stocks. www.penti.com may not deliver products that do not have stock, cancel the order and return the order amount to the customer's account. The display of the products in the virtual store does not necessarily mean that the products in question are in the stocks of www.penti.com or Penti stores. The authority to change the price and product feature information of the products offered for sale on www.penti.com belongs exclusively to www.penti.com. If there is an error in the price and product specification information, www.penti.com may correct the error by correcting the product delivery or cancel the order and return the order amount to the customer account, provided that it has the exclusive selection authority.

2.16 Penti may make changes in the implementation of this agreement in order to comply with future technical necessities and legislation, as well as change its existing articles or add new articles. www.penti.com may transform the services that do not require membership into a situation that requires membership, open additional services, change some of its services partially or completely or turn them into paid services over time.

3. Settlement of Disputes:

3.1 In disputes that may arise from this agreement, the Member agrees and undertakes that Penti's book records and microfilm, microfiches and computer records shall constitute valid, binding, final and exclusive evidence in the meaning of Articles 193 et seq. of Code of Civil Procedure and this article is in nature of evidence agreement. It agrees, warrants and undertakes in advance that it waives its right to offer an oath regarding any objection to the Penti records and that they are kept in accordance with the procedure.

3.2 In case of disputes that may arise in relation to this agreement, the applicable Turkish legal legislation shall apply.

3.3 İstanbul Central Courts and Executive Directorates shall be competent in settlement of all kinds of disputes likely to arise from implementation of this agreement.

4. Effectiveness and Termination of the Agreement:

Membership registration of the member means that the member has read all the articles contained in the membership agreement and has accepted the articles contained in the membership agreement. This Agreement has been executed and mutually entered into force upon the member becoming a member. This agreement shall remain in force until the member cancels its membership or Penti cancels its membership.

Confidentiality Agreement

In order to provide better service to its customers, Penti requests some of your personal information (name, age, interests, e-mail, etc.).

These information collected on Penti servers are only used by Penti in seasonal campaign operations, building of special promotion activities for customer profiles and customer “classification” operations for not transmitting undesired e-mails.

Penti does not use and sell the information collected from membership forms for any commercial purposes outside its business without the knowledge or instruction of the said member.

Besides the personal information requested in the e-mail addresses and membership forms, Penti analyzes and interprets the visitors' actions and choices which are monitored during the use of the site.

These statistical data, which do not contain personal information, can be shared with Penti business partners in order to provide a more special and effective shopping experience to Penti customers.

The member information can be disclosed to public authorities only if duly required by public authorities and according to compulsory legislation provisions in cases where a disclosure to public authorities is mandatory. If you want to unsubscribe from our daily e-mail mailing list at any time, you can easily unsubscribe from the e-newsletter membership by clicking on the 'Please click to unsubscribe from our e-newsletter list” link at the bottom of the e-mails we send. Your credit card information requested in the payment page are kept in no way in the servers of Penti or the companies that provide service to it in order to maintain the security of our valued customers who do shopping on the site at the highest level. By this way, it is enabled that all processes in respect with your payment are realized between the bank and your computer via the Penti interface.

In addition, 2048 bit encryption is applied with THAWTE SSL certificate that provides high security all over the world for the security of your personal information and account at Penti.com. Your information is completely blocked from being encrypted and received by third parties. The card information used in the payment process is never saved in our system.

Personal Data Protection

The data controller Penti carries out the data processing activities within the scope of the membership in accordance with the Personal Data Protection Law No. 6698 for the methods and purposes specified in the Member Disclosure Text at penti.com. The Member may apply to Penti with the application methods included in the Clarification Text in order to receive detailed information about its personal data being processed and to direct its rights and requests within the scope of the Personal Data Protection Law.

Penti uses the Hybris program, whose servers are located abroad, to carry out the membership procedures and to provide the services at penti.com. Hybris servers are located abroad, which is the cloud services infrastructure used by Penti in carrying out its business activities. If you are a member, your personal data will be processed by data processors whose servers are abroad on behalf of Penti. Penti will be able to transfer your personal data mentioned above through service providers and infrastructure suppliers in the field of technology whose servers are located abroad; for the purpose of carrying out membership transactions, providing services on the website penti.com and/or mobile application, carrying out storage and archive activities and automatically.

You can update your personal data you shared during the membership registration from the 'Profile' screen at penti.com and update your preferences for sending electronic commercial messages in this field.

Every day: If you have any questions between 09.00-18.00;

You can contact us at info@penti.com.tr or 0850 333 0 768.

Penti Giyim Ticaret Anonim Şirketi

Evren Mah. Tufan sok. No.22 Guneslı/Bağcılar-Istanbul/Türkiye

Terms and Conditions

Website Terms of Use

General

Penti is a registered trademark of Penti Giyim Ticaret Anonim Şirketi and the website www.penti.com is the internet store of Penti. Access to this Website (www.penti.com), the use of this Website and the products and services accessed through this Website are subject to the terms, conditions and announcements given below. By using the Services, you agree to all of the Terms of Service as may be amended by us from time to time. We encourage you to check this page regularly to be aware of any changes that may have been made to the Terms of Service. Access to this Website is provided temporarily and we reserve the right to withdraw and modify the Services without prior notice. It is not the responsibility of Penti to prevent access to the Website for any reason, at any time, for any period of time. From time to time, we may restrict access to certain or all parts of the Website. Penti shall have the right, in its sole discretion, to correct, remove or modify the Services and/or any page of this Website at any time and without prior notice.

Prohibitions

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus, or other technologically harmful material that may infect your computer hardware, computer programs, data, or other materials that belong to you due to your use of this Website or your downloading of any material on this Website or other sites linked to it.

Intellectual Property, Software and Content

Intellectual property rights in all software and content made available to you on or through this Website shall remain the property of Penti and are protected by copyright laws and treaties worldwide. Penti reserves all such rights. You may only store, print, and view content provided for your personal use. You may not publish, process, distribute or otherwise reproduce in any form, or use in connection with a business or business entity, any content or copies of any content provided to you or appearing on this Website.

Terms and Conditions

By placing an order, you are offering to purchase the product under and subject to the following terms and conditions. In all orders, the product must be available and the order price must be confirmed. The duration of distribution varies depending on the availability of the product and any guarantee or declaration given regarding the delivery period is limited within Turkey and is subject to delays due to reasons not under our responsibility such as postal delay or force majeure. Read the Delivery policy announcement for details. In order to enter into an agreement with Penti, you must be over the age of 18 and have a valid credit or debit card issued by a bank we accept. Paypal payment method is used on our site. Customers who do not have a credit card or debit card can benefit from the ‘cash on delivery’ option. Penti reserves the right to decline any request made by you. If your order is accepted, you will be notified by email. When placing an order, you undertake that all the information you provide to us is accurate, up-to-date and complete, that you are an authorized user of the credit or debit card you used to create the order and that you have sufficient funds to cover the cost of the goods.

Pricing and Availability

If we find that there has been a mistake regarding the price of any product you have ordered, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel the order. If we are unable to reach you, we will process the order as cancelled. If you cancel the order and have paid for the products, you will be refunded the full price you paid. Where applicable, VAT is included in the prices./****

Payment

When the order you have created with your credit card and Debit Card is received, the Fee will be transferred directly to the debt section of your credit card/debit card.

The orders created with the Cash at the door option are approved by SMS. You should enter the password to be sent to your mobile phone number in the relevant field on our website. SMS confirmation is obtained to safely transmit the order to the right person. Payment will be received in cash by the cargo company at the customer's door.

Gift Vouchers

Gift voucher can be defined to account holders. Gift vouchers are only valid for purchases made from identified accounts. Gift vouchers are only valid for purchases made on this Website, depending on the terms and conditions of use. Not available in Penti stores.

Discount / Promotion Codes

From time to time, we also provide promo codes that are valid for any or certain purchases made through this Website. Discount codes are only valid for purchases made on this Website, depending on the terms and conditions of use. Not available in Penti stores.

Responsibility

Our liability for the products you purchase through our site is subject to the Terms of Sale. Every care has been taken in the preparation of the content of our site. However, we will not be liable for errors or omissions or for technical issues you may encounter on our site. If we hear that there is a mistake in the content of our site, we will try to correct it as soon as possible. We accept no liability to the extent permitted by law (whether by agreement, negligence or otherwise) for damages or losses (whether caused by agreement, negligence or otherwise) suffered by you or a third party in connection with our site or any site linked by it. This does not affect our liability to the Products you purchase through our site. These Terms of Use do not affect your statutory rights.

Invalidity

If any part of the Terms of Service (including the provisions we do not accept liability to you) becomes unenforceable, any other part of the Terms of Service will not be affected thereby and the remaining provisions will remain in full force and effect. If it is possible to divide all or some of any article/paragraph in such a way as to make the remainder valid, the article shall be interpreted as such. Instead, you agree that the clause shall be corrected and construed in such a way as to resemble the original meaning of the clause/paragraph to the extent permitted by law.

Waiver

If you violate these terms and we have not filed a lawsuit, we will still have the right to exercise our rights and remedies in any other case where you violate these terms. Governing Law and Jurisdiction These terms and conditions shall be construed in accordance with the laws of the Republic of Turkey and, in the event of a dispute or claim in connection with such circumstances, such dispute or claim shall be subject to the exclusive jurisdiction of the Turkish courts.

Password and account security

To access your data saved on our site, you must enter your account and password information (login information). It is your responsibility to protect the confidentiality of your login information and other transactions that occur under your account. If you are concerned about your login credentials or believe they are being misused, you should immediately contact Customer Service and inform us. You can deactivate your account at any time.

Viruses, hacking and other crimes

You must not intentionally misuse our site by infecting it with viruses, Trojan horses, worms, software bombs, keyloggers, spyware, computer software containing advertisements, or malicious or technologically harmful materials. You must not attempt to gain unauthorized access to the site, the presentation on which the site is stored, or any other server, computer, or database connected to the site. You should not attack the site through a denial of service attack or a distributed denial of service attack. In case of violation of the relevant laws, we will notify the law enforcement authorities and cooperate with them by revealing your identity. In the event of such a violation, your right to use the site will be immediately terminated.

Complaints

as www.penti.com, we aim to satisfy our customers at all times. However, if you are not satisfied with any aspect of our site or the service we offer and you want to file a complaint, you can contact us at our customer service number 0850 333 0 768.*

Member Clarification Text

PENTİ MEMBER CLARIFICATION TEXT

As Penti Giyim Ticaret Anonim Şirketi ('Penti'), we attach importance to the security of your personal data that we process within the scope of your Penti membership as a data controller under the Personal Data Protection Law ('Law') no. 6698. For this reason, we would like to inform you about the processing of your personal data.

PURPOSE OF PROCESSING YOUR PERSONAL DATA, LEGAL REASON AND METHODS OF COLLECTION

If you become a member through the websitehttps://www.penti.com/ or the Penti mobile application, your personal data is processed in accordance with the Personal Data Protection Law no. 6698 and the secondary regulations within the framework of the following purposes and legal reasons:

1. Identity Information

  • ● Processed Personal Data: Name, Surname, Gender, Date of Birth
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: It is collected through electronic forms and contracts within the framework of the website and mobile application.

2. Contact Information

  • ● Processed Personal Data: E-mail Address, Delivery Address, Telephone Number
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: It is collected through electronic forms and contracts within the framework of the website and mobile application.

3. Customer Process Details

  • ● Processed Personal Data: Request/Complaint Information, Billing Information, Payment Information, Order Information, Membership Number, Customer Comments
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, online electronic forms, contracts and call center records.

4. Transaction Security

  • ●Processed Personal Data: IP Address Information, Website Login/Logout Information, Username Information, Password Information, Authentication Information, Internet Access Registration Log Information, Cookie Records
  • ● Purposes of Processing Personal Data: Execution of information security processes; execution / supervision of business activities; execution of storage and archive activities; ensuring the security of data controller operations; providing information to authorized persons, institutions and organizations; execution of activities in accordance with the legislation; follow-up and execution of legal affairs; execution of goods/services sales processes; follow-up of requests / complaints are processed with matches.
  • ● Legal Reasons for Processing Personal Data: It is processed based on the legal reasons of 'it is clearly stipulated in the laws' and 'it is necessary to process personal data pertaining to the parties of the agreement, provided that it is directly related to establishment or performance of an agreement'.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, cookies, information security systems and electronic devices.

5. Marketing Information

  • ● Processed Personal Data: Shopping history information, campaign information used; cookie records.
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; Execution of goods / services after sales support services; Execution of communication activities; Execution and supervision of business activities; Execution of customer relationship management processes; Execution of activities for customer satisfaction; Execution of marketing processes of products / services; Execution of marketing and analysis studies; Follow-up of requests / complaints; Execution of advertising/campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, cookies, information security systems and electronic devices.

6.Visual and Audio Registration Information

  • ● Processed Personal Data: Call Center Audio Records
  • ● Purposes of Processing Personal Data: execution of goods / services after sales support services; Execution of communication activities; Execution of customer relationship management processes; Execution of activities for customer satisfaction; Execution of marketing processes of products / services; Execution of marketing and analysis studies; Execution of loyalty processes to company products and services; Execution of storage and archive activities; Follow-up of requests / complaints; Execution of advertising/campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: It is processed on the basis of legal reasons that data processing is mandatory for the legitimate interests of data supervisor, provided that it does not harm the fundamental rights and freedoms of the data subject.
  • ● Methods for Collecting Your Personal Data: It is collected through the call center.

TRANSFER OF PERSONAL DATA

Your personal data may be transferred to,

  • ● Authorized Public Institutions and Organizations for the purposes of carrying out the activities in accordance with the legislation, providing information to the authorized persons, institutions and organizations, and following up and executing the legal affairs,
  • ● and Business Partners, Supplier Officials and Employees for execution of business activities, Execution of communication activities, Follow-up of requests and complaints, Execution of finance and accounting affairs, Execution of goods / services sales processes, Execution of marketing processes of products / services, Execution of marketing and analysis studies, Execution of advertising / campaign / promotion processes.

If you create a membership record through the Penti website or mobile application, your personal data is recorded in our programs and/or systems provided/made available to us by our infrastructure suppliers in the field of technology whose servers are located abroad for the purpose of carrying out storage and archive activities. In this context, your personal data will be processed by service providers whose servers are abroad on behalf of Penti, taking the necessary technical and administrative measures, based on your explicit consent, and will be automatically transferred abroad for the above-mentioned purposes and will not be shared with third parties other than those listed.

YOUR RIGHTS REGARDING PERSONAL DATA

By applying to Penti as the data owner;

  • ● Being aware of whether their personal data are processed,
  • ● Requesting information regarding the personal data if they are processed,
  • ● To find out whether your personal data are used in accordance with the purpose of processing and their purpose,
  • ● Be aware of the third parties to whom personal data are transferred at home or abroad,
  • ● Requesting the correction of personal data in case of incomplete or incorrect processing and requesting the notification of the transaction made within this scope to the third parties to whom the personal data are transferred,
  • ● Requesting the erasure or disposal of your personal data in the event that the reasons requiring processing are eliminated and requesting the notification of the transactions made within this scope to the third parties to whom your personal data are transferred,
  • ● Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
  • ● Requesting the erasure or disposal of personal data within the framework of the conditions set out in Article 7 of the Law, requesting the notification of the correction, erasure or disposal transactions to the third parties to whom the personal data are shared,
  • ● You have the right to request compensation if you suffer damage due to unlawful processing of your personal data.

If you wish to apply for and request your personal data, through the Data Subject Application Form on our website to Penti Giyim Ticaret Anonim Şirketi,

  • ● With a wet-signed application form, including documents that authenticating your identity, you can contact Kuştepe Mah. Mecidiyeköy Yolu Cad. Trump Tower No:12/488 Şişli İstanbul” in person or mail.
  • ● By sending the registered e-mail (Kep) address to the registered e-mail (Kep) address of pentigiyim @hs03.kep.tr by using a secure electronic signature or mobile signature,
  • ● By sending it to our 'kvkkbasvuru@penti.com.tr' address from the e-mail address previously notified to Penti Giyim Ticaret Anonim Şirketi by the Data Subject and registered in our system,

Pursuant to the Communiqué on the Principles and Procedures of Application to the Data Controller, the Data Subject must have name, surname, signature, TR ID number if the application is in writing, (passport number if the applicant is a foreigner), residential or business address for notification, electronic mail address for notification, telephone number and fax number and information regarding the subject of request.

The Data Subject should clearly and understandably state the issue requested in the application including the explanations regarding the right that he/she will make and request to use in order to exercise the above-mentioned rights. Information and documents related to the application must be attached to the application.

Although the subject of the request must be related to the person of the applicant, if acting on behalf of someone else, the applicant must be specifically authorized in this regard and this authority must be documented (power of attorney). In addition, the application must contain the identity and address information and the documents confirming the identity must be attached to the application.

The requests made by unauthorized third parties on behalf of someone else shall not be taken into consideration.

How Long Will Your Requests for the Processing of Your Personal Data Be Answered?

Your claims regarding your personal data are evaluated and answered within 30 days at the latest as of the date of receipt of the relevant department. In the event that your application is evaluated negatively, the reasoned rejection reasons are sent to the address you specify in the application via e-mail or mail, if possible, through the procedure in which the request is made.

PENTİ MEMBER CLARIFICATION TEXT

As Penti Giyim Ticaret Anonim Şirketi ('Penti'), we attach importance to the security of your personal data that we process within the scope of your Penti membership as a data controller under the Personal Data Protection Law ('Law') no. 6698. For this reason, we would like to inform you about the processing of your personal data.

PURPOSE OF PROCESSING YOUR PERSONAL DATA, LEGAL REASON AND METHODS OF COLLECTION

If you become a member through the websitehttps://www.penti.com/ or the Penti mobile application, your personal data is processed in accordance with the Personal Data Protection Law no. 6698 and the secondary regulations within the framework of the following purposes and legal reasons:

1. Identity Information

  • ● Processed Personal Data: Name, Surname, Gender, Date of Birth
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: It is collected through electronic forms and contracts within the framework of the website and mobile application.

2. Contact Information

  • ● Processed Personal Data: E-mail Address, Delivery Address, Telephone Number
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: It is collected through electronic forms and contracts within the framework of the website and mobile application.

3. Customer Process Details

  • ● Processed Personal Data: Request/Complaint Information, Billing Information, Payment Information, Order Information, Membership Number, Customer Comments
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, online electronic forms, contracts and call center records.

4. Transaction Security

  • ●Processed Personal Data: IP Address Information, Website Login/Logout Information, Username Information, Password Information, Authentication Information, Internet Access Registration Log Information, Cookie Records
  • ● Purposes of Processing Personal Data: Execution of information security processes; execution / supervision of business activities; execution of storage and archive activities; ensuring the security of data controller operations; providing information to authorized persons, institutions and organizations; execution of activities in accordance with the legislation; follow-up and execution of legal affairs; execution of goods/services sales processes; follow-up of requests / complaints are processed with matches.
  • ● Legal Reasons for Processing Personal Data: It is processed based on the legal reasons of 'it is clearly stipulated in the laws' and 'it is necessary to process personal data pertaining to the parties of the agreement, provided that it is directly related to establishment or performance of an agreement'.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, cookies, information security systems and electronic devices.

5. Marketing Information

  • ● Processed Personal Data: Shopping history information, campaign information used; cookie records.
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; Execution of goods / services after sales support services; Execution of communication activities; Execution and supervision of business activities; Execution of customer relationship management processes; Execution of activities for customer satisfaction; Execution of marketing processes of products / services; Execution of marketing and analysis studies; Follow-up of requests / complaints; Execution of advertising/campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of an agreement.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, cookies, information security systems and electronic devices.

6.Visual and Audio Registration Information

  • ● Processed Personal Data: Call Center Audio Records
  • ● Purposes of Processing Personal Data: execution of goods / services after sales support services; Execution of communication activities; Execution of customer relationship management processes; Execution of activities for customer satisfaction; Execution of marketing processes of products / services; Execution of marketing and analysis studies; Execution of loyalty processes to company products and services; Execution of storage and archive activities; Follow-up of requests / complaints; Execution of advertising/campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: It is processed on the basis of legal reasons that data processing is mandatory for the legitimate interests of data supervisor, provided that it does not harm the fundamental rights and freedoms of the data subject.
  • ● Methods for Collecting Your Personal Data: It is collected through the call center.

TRANSFER OF PERSONAL DATA

Your personal data may be transferred to,

  • ● Authorized Public Institutions and Organizations for the purposes of carrying out the activities in accordance with the legislation, providing information to the authorized persons, institutions and organizations, and following up and executing the legal affairs,
  • ● and Business Partners, Supplier Officials and Employees for execution of business activities, Execution of communication activities, Follow-up of requests and complaints, Execution of finance and accounting affairs, Execution of goods / services sales processes, Execution of marketing processes of products / services, Execution of marketing and analysis studies, Execution of advertising / campaign / promotion processes.

If you create a membership record through the Penti website or mobile application, your personal data is recorded in our programs and/or systems provided/made available to us by our infrastructure suppliers in the field of technology whose servers are located abroad for the purpose of carrying out storage and archive activities. In this context, your personal data will be processed by service providers whose servers are abroad on behalf of Penti, taking the necessary technical and administrative measures, based on your explicit consent, and will be automatically transferred abroad for the above-mentioned purposes and will not be shared with third parties other than those listed.

YOUR RIGHTS REGARDING PERSONAL DATA

By applying to Penti as the data owner;

  • ● Being aware of whether their personal data are processed,
  • ● Requesting information regarding the personal data if they are processed,
  • ● To find out whether your personaldata are used in accordance with thepurposeof processing andtheirpurpose,
  • ● Be aware of the third parties to whom personal data are transferred at home or abroad,
  • ● Requesting the correction of personal data in case of incomplete or incorrect processing and requesting the notification of the transaction made within this scope to the third parties to whom the personal data are transferred,
  • ● Requesting the erasure or disposal of your personal data in the event that the reasons requiring processing are eliminated and requesting the notification of the transactions made within this scope to the third parties to whom your personal data are transferred,
  • ● Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
  • ● Requesting the erasure or disposal of personal data within the framework of the conditions set out in Article 7 of the Law, requesting the notification of the correction, erasure or disposal transactions to the third parties to whom the personal data are shared,
  • ● You have the right to request compensation if you suffer damage due to unlawful processing of your personal data.

If you wish to apply for and request your personal data, through the Data Subject Application Form on our website to Penti Giyim Ticaret Anonim Şirketi,

  • ● With a wet-signed application form, including documents that authenticating your identity, you can contact Kuştepe Mah. Mecidiyeköy Yolu Cad. Trump Tower No:12/488 Şişli İstanbul” in person or mail.
  • ● By sending the registered e-mail (Kep) address to the registered e-mail (Kep) address of pentigiyim @hs03.kep.tr by using a secure electronic signature or mobile signature,
  • ● By sending it to our 'kvkkbasvuru@penti.com.tr' address from the e-mail address previously notified to Penti Giyim Ticaret Anonim Şirketi by the Data Subject and registered in our system,

Pursuant to the Communiqué on the Principles and Procedures of Application to the Data Controller, the Data Subject must have name, surname, signature, TR ID number if the application is in writing, (passport number if the applicant is a foreigner), residential or business address for notification, electronic mail address for notification, telephone number and fax number and information regarding the subject of request.

The Data Subject should clearly and understandably state the issue requested in the application including the explanations regarding the right that he/she will make and request to use in order to exercise the above-mentioned rights. Information and documents related to the application must be attached to the application.

Although the subject of the request must be related to the person of the applicant, if acting on behalf of someone else, the applicant must be specifically authorized in this regard and this authority must be documented (power of attorney). In addition, the application must contain the identity and address information and the documents confirming the identity must be attached to the application.

The requests made by unauthorized third parties on behalf of someone else shall not be taken into consideration.

How Long Will Your Requests for the Processing of Your Personal Data Be Answered?

Your claims regarding your personal data are evaluated and answered within 30 days at the latest as of the date of receipt of the relevant department. In the event that your application is evaluated negatively, the reasoned rejection reasons are sent to the address you specify in the application via e-mail or mail, if possible, through the procedure in which the request is made.

Data Processing and Profiling Permission

 

EXPRESS CONSENT TEXT ON TRANSFER OF PERSONAL DATA ABROAD

 

I have read the Penti Member Clarification Text regarding my personal data processed by Penti Giyim Ticaret Anonim Şirketi (“Penti”) in the capacity of data controller and I have been informed about the transfer of my personal data abroad through technology service providers and infrastructure suppliers whose servers are located abroad, in case I become a member.  

After I have been informed by Penti about the above-mentioned issues, I understand the issues that are subject to declaration and learn about my legal rights regarding the records, I declare that I give my consent with my express consent to have my personal data processed by service providers and suppliers of Penti, whose servers are located abroad, for the purpose of carrying out storage and archiving activities, limited to these purposes and on the basis of my consent and to have them transferred abroad.

 

 

 

 

 

Customer Clarification Text

PENTİ MÜŞTERİ AYDINLATMA METNİ

Penti Giyim Ticaret Anonim Şirketi (“Penti”) olarak 6698 sayılı Kişisel Verilerin Korunması Kanunu (“Kanun”) uyarınca veri sorumlusu sıfatıyla, işlediğimiz kişisel verilerinizin güvenliğine önem veriyoruz. Bu nedenle sizleri kişisel verilerinizin işlenmesine ilişkin olarak bilgilendirmek isteriz.

KİŞİSEL VERİLERİNİZİN İŞLENME AMACI, HUKUKİ SEBEBİ VE TOPLAMA YÖNTEMLERİ

Penti mağazaları, https://www.penti.com web sitesi veya Penti mobil uygulaması üzerinden alışveriş yapmanız halinde kişisel verileriniz, 6698 sayılı Kişisel Verilerin Korunması Kanunu ve ikincil düzenlemelere uygun olarak aşağıda belirtilen amaçlar ve hukuki sebepler çerçevesinde işlenmektedir:

  • Kimlik Bilgileri
  • İşlenen Kişisel Veriler: Ad, soyad, TC kimlik numarası, doğum tarihi, cinsiyet
  • Kişisel Verileri İşleme Amaçları: Mal / hizmet satış süreçlerinin yürütülmesi; mal / hizmet satış sonrası destek hizmetlerinin yürütülmesi; faaliyetlerin mevzuata uygun yürütülmesi; finans ve muhasebe işlerinin yürütülmesi; iletişim faaliyetlerinin yürütülmesi; iş faaliyetlerinin yürütülmesi ve denetimi; müşteri ilişkileri yönetimi süreçlerinin yürütülmesi; müşteri memnuniyetine yönelik aktivitelerin yürütülmesi; ürün / hizmetlerin pazarlama süreçlerinin yürütülmesi; pazarlama ve analiz çalışmalarının yürütülmesi; talep / şikayetlerin takibi; sözleşme süreçlerinin yürütülmesi; reklam / kampanya / promosyon süreçlerinin yürütülmesi amaçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: Bir sözleşmenin kurulması veya ifasıyla doğrudan doğruya ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması hukuki sebeplerine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: İnternet sitesi, mağaza ve mobil uygulama içerisindeki elektronik formlar, sözleşmeler, ilgili kişi tarafından beyan edilen bilgi ve belgeler vasıtasıyla toplanmaktadır.
  • İletişim Bilgileri
  • İşlenen Kişisel Veriler: E-posta Adresi, Teslimat Adresi, Cep Telefonu Numarasi
  • Kişisel Verileri İşleme Amaçları: Mal / hizmet satış süreçlerinin yürütülmesi; mal / hizmet satış sonrası destek hizmetlerinin yürütülmesi; faaliyetlerin mevzuata uygun yürütülmesi; finans ve muhasebe işlerinin yürütülmesi; iletişim faaliyetlerinin yürütülmesi; iş faaliyetlerinin yürütülmesi ve denetimi; müşteri ilişkileri yönetimi süreçlerinin yürütülmesi; müşteri memnuniyetine yönelik aktivitelerin yürütülmesi; ürün / hizmetlerin pazarlama süreçlerinin yürütülmesi; pazarlama ve analiz çalışmalarının yürütülmesi; talep / şikayetlerin takibi; sözleşme süreçlerinin yürütülmesi; reklam / kampanya / promosyon süreçlerinin yürütülmesi amaçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: Bir sözleşmenin kurulması veya ifasıyla doğrudan doğruya ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması hukuki sebeplerine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: İnternet sitesi, mağaza ve mobil uygulama içerisindeki elektronik formlar, sözleşmeler, ilgili kişi tarafından beyan edilen bilgi ve belgeler vasıtasıyla toplanmaktadır.
  • Finans Bilgileri
  • İşlenen Kişisel Veriler: Ödeme Bilgileri, Şifrelenmiş Kredi Kartı/ Banka Kartı Bilgileri, Banka Hesap / IBAN Numarası Bilgileri
  • Kişisel Verileri İşleme Amaçları: : Mal / hizmet satış süreçlerinin yürütülmesi; mal / hizmet satış sonrası destek hizmetlerinin yürütülmesi; faaliyetlerin mevzuata uygun yürütülmesi; finans ve muhasebe işlerinin yürütülmesi; iletişim faaliyetlerinin yürütülmesi; iş faaliyetlerinin yürütülmesi ve denetimi; sözleşme süreçlerinin yürütülmesi amaçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: : Bir sözleşmenin kurulması veya ifasıyla doğrudan doğruya ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması hukuki sebeplerine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: İnternet sitesi, mağaza ve mobil uygulama içerisindeki elektronik formlar, sözleşmeler, ilgili kişi tarafından beyan edilen bilgi ve belgeler vasıtasıyla toplanmaktadır.
  • Müşteri İşlem Bilgileri
  • İşlenen Kişisel Veriler: Talep/Şikayet Bilgileri, Fatura Bilgileri, Ödeme Bilgileri, Sipariş Bilgileri, Üyelik Numarası, Star Card Numarası, Müşteri Yorumları
  • Kişisel Verileri İşleme Amaçları: Mal / hizmet satış süreçlerinin yürütülmesi; mal / hizmet satış sonrası destek hizmetlerinin yürütülmesi; faaliyetlerin mevzuata uygun yürütülmesi; finans ve muhasebe işlerinin yürütülmesi; iletişim faaliyetlerinin yürütülmesi; iş faaliyetlerinin yürütülmesi ve denetimi; müşteri ilişkileri yönetimi süreçlerinin yürütülmesi; müşteri memnuniyetine yönelik aktivitelerin yürütülmesi; ürün / hizmetlerin pazarlama süreçlerinin yürütülmesi; pazarlama ve analiz çalışmalarının yürütülmesi; talep / şikayetlerin takibi; sözleşme süreçlerinin yürütülmesi; reklam / kampanya / promosyon süreçlerinin yürütülmesi amaçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: Bir sözleşmenin kurulması veya ifasıyla doğrudan doğruya ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması hukuki sebeplerine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: İnternet sitesi,mağaza, mobil uygulama, çevrimiçi elektronik formlar, sözleşmeler ve çağrı merkezi kayıtları vasıtasıyla toplanmaktadır.
  • İşlem Güvenliği
  • İşlenen Kişisel Veriler: IP Adresi Bilgileri, İnternet Sitesi Giriş Çıkış Bilgileri, Kullanıcı Adı Bilgileri, Şifre Bilgileri, Kimlik Doğrulama Bilgileri, İnternet Erişim Kayıt Log Bilgileri, Çerez Kayıtları
  • Kişisel Verileri İşleme Amaçları: Bilgi güvenliği süreçlerinin yürütülmesi; iş faaliyetlerinin yürütülmesi / denetimi; saklama ve arşiv faaliyetlerinin yürütülmesi; veri sorumlusu operasyonlarının güvenliğinin temini; yetkili kişi, kurum ve kuruluşlara bilgi verilmesi; faaliyetlerin mevzuata uygun yürütülmesi; hukuk i̇şlerinin takibi ve yürütülmesi; mal/hizmet satış süreçlerinin yürütülmesi; talep / şikayetlerin takibi maçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: “Kanunlarda açıkça öngörülmesi” ile “Bir sözleşmenin kurulması veya ifasıyla doğrudan doğruya ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması” hukuki sebeplerine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: İnternet sitesi, mobil uygulama, çerezler, bilgi güvenliği sistemleri ve elektronik cihazlar vasıtasıyla toplanmaktadır.
  • Pazarlama Bilgileri
  • İşlenen Kişisel Veriler: Alışveriş geçmişi bilgileri, yararlanılan kampanya bilgileri, çerez kayıtları
  • Kişisel Verileri İşleme Amaçları: Mal / hizmet satış süreçlerinin yürütülmesi; mal / hizmet satış sonrası destek hizmetlerinin yürütülmesi; iletişim faaliyetlerinin yürütülmesi; iş faaliyetlerinin yürütülmesi ve denetimi; müşteri ilişkileri yönetimi süreçlerinin yürütülmesi; müşteri memnuniyetine yönelik aktivitelerin yürütülmesi; ürün / hizmetlerin pazarlama süreçlerinin yürütülmesi; pazarlama ve analiz çalışmalarının yürütülmesi; talep / şikayetlerin takibi; reklam / kampanya / promosyon süreçlerinin yürütülmesi amaçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: Bir sözleşmenin kurulması veya ifasıyla doğrudan doğruya ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması hukuki sebeplerine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: İnternet sitesi, mobil uygulama, çerezler, bilgi güvenliği sistemleri ve elektronik cihazlar vasıtasıyla toplanmaktadır.
  • Görsel ve İşitsel Kayıt Bilgileri
  • İşlenen Kişisel Veriler: Çağrı Merkezi Ses Kayıtları
  • Kişisel Verileri İşleme Amaçları: mal / hizmet satış sonrası destek hizmetlerinin yürütülmesi; iletişim faaliyetlerinin yürütülmesi; müşteri ilişkileri yönetimi süreçlerinin yürütülmesi; müşteri memnuniyetine yönelik aktivitelerin yürütülmesi; ürün / hizmetlerin pazarlama süreçlerinin yürütülmesi; pazarlama ve analiz çalışmalarının yürütülmesi; firma ürün ve hizmetlere bağlılık süreçlerinin yürütülmesi; saklama ve arşiv faaliyetlerinin yürütülmesi; talep / şikayetlerin takibi; reklam / kampanya / promosyon süreçlerinin yürütülmesi amaçlarıyla işlenmektedir.
  • Kişisel Verilerin İşlenmesinin Hukuki Sebepleri: İlgili kişinin temel hak ve özgürlüklerine zarar vermemek kaydıyla, veri sorumlusunun meşru menfaatleri için veri işlenmesinin zorunlu olması hukuki sebebine dayanılarak işlenmektedir.
  • Kişisel Verileri Toplama Yöntemleri: Çağrı merkezi vasıtasıyla toplanmaktadır.

KİŞİSEL VERİLERİN AKTARILMASI

Kişisel verileriniz,

  • Yasal düzenlemenin öngördüğü kapsamda faaliyetlerin mevzuata uygun yürütülmesi, yetkili kişi, kurum ve kuruluşlara bilgi verilmesi, hukuk işlerinin takibi ve yürütülmesi amaçlarıyla Yetkili Kamu Kurum ve Kuruluşları’na,
  • İş faaliyetlerinin yürütülmesi, iletişim faaliyetlerinin yürütülmesi, talep ve şikayetlerin takibi, finans ve muhasebe işlerinin yürütülmesi, mal / hizmet satış süreçlerinin yürütülmesi, ürün / hizmetlerin pazarlama süreçlerinin yürütülmesi, pazarlama ve analiz çalışmalarının yürütülmesi, reklam / kampanya / promosyon süreçlerinin yürütülmesi amaçlarıyla İş Ortakları’na, Tedarikçi Yetkililerine ve Çalışanları’naaktarılmaktadır

Kişisel verileriniz, Penti websitesi veya mobil uygulama üzerinden üyelik kaydı oluşturarak alışveriş yapmanız halinde, saklama ve arşiv faaliyetlerinin yürütülmesi amacıyla sunucuları yurt dışında bulunan teknoloji alanındaki altyapı tedarikçilerimiz tarafından sağlanan/kullanımımıza sunulan programlarımıza ve/veya sistemlerimize kaydedilmektedir. Bu kapsamda, tarafınıza ait kişisel veriler, açık rızanıza dayalı olarak, gerekli teknik ve idari tedbirler alınarak, Penti adına sunucuları yurt dışında bulunan hizmet sağlayıcılar tarafından işlenecek ve yukarıda sayılan amaçlarla otomatik olarak yurt dışına aktarılacak ve sayılanlar dışında diğer 3. kişilerle paylaşılmayacaktır.

KİŞİSEL VERİLERİNİZE İLİŞKİN HAKLARINIZ

Veri sahibi olarak Penti’ye başvurarak;

  • Kişisel verilerinizin işlenip işlenmediğini öğrenme,
  • Kişisel verileriniz işlenmişse buna ilişkin bilgi talep etme,
  • Kişisel verilerinizin işlenme amacını ve bunların amacına uygun kullanılıp kullanılmadığını öğrenme,
  • Kişisel verilerinizin eksik veya yanlış işlenmiş olması hâlinde bunların düzeltilmesini isteme ve bu kapsamda yapılan işlemlerin kişisel verilerinizin aktarıldığı üçüncü kişilere bildirilmesini isteme,
  • İşlenen verilerinizin münhasıran otomatik sistemler vasıtasıyla analiz edilmesi suretiyle aleyhinize bir sonucun ortaya çıkmasına itiraz etme,
  • Kanunu’ un 7. maddesinde yer alan şartlar çerçevesinde kişisel verilerin silinmesini ya da yok edilmesini isteme, yapılan düzeltme, silme ya da yok etme işlemlerinin kişisel verilerin paylaşıldığı üçüncü kişilere bildirilmesini talep etme,
  • Kişisel verilerinizin kanuna aykırı olarak işlenmesi sebebiyle zarara uğramanız hâlinde zararın giderilmesini talep etme haklarına sahipsiniz.

İLGİLİ KİŞİ OLARAK HAKLARINIZI NASIL KULLANABİLİRSİNİZ?

Kişisel verileriniz ile ilgili başvuru ve taleplerinizi dilerseniz internet sitemizde yer alan İlgili Kişi Başvuru Formu aracılığıyla;

  • Islak imzalı başvuru formu ile kimliğinizi tevsik edici belgelerle birlikte, “Kuştepe Mah. Mecidiyeköy Yolu Cad. Trump Tower No:12/488 Şişli İstanbul” adresine bizzat veya posta yoluyla başvurarak,
  • Kayıtlı elektronik posta (KEP) adresi, güvenli elektronik imza ya da mobil imza kullanmak suretiyle pentigiyim@hs03.kep.tr kayıtlı elektronik posta (KEP) adresine göndererek,
  • İlgili Kişi tarafından Penti Giyim Ticaret Anonim Şirketi’ne daha önce bildirilen ve sistemimizde kayıtlı bulunan elektronik posta adresinden “kvkkbasvuru@penti.com.tr” adresimize göndererek,

Penti Giyim Ticaret Anonim Şirketi’ne iletebilirsiniz.

Veri Sorumlusuna Başvuru Usul ve Esasları Hakkında Tebliğ uyarınca, İlgili Kişi’nin, başvurusunda isim, soyisim, başvuru yazılı ise imza, T.C. kimlik numarası, (başvuruda bulunan kişinin yabancı olması halinde pasaport numarası), tebligata esas yerleşim yeri veya iş yeri adresi, varsa bildirime esas elektronik posta adresi, telefon numarası ve faks numarası ile talep konusuna dair bilgilerin bulunması zorunludur.

İlgili Kişi, yukarıda belirtilen hakları kullanmak için yapacağı ve kullanmayı talep ettiği hakka ilişkin açıklamaları içeren başvuruda talep edilen hususu açık ve anlaşılır şekilde belirtilmelidir. Başvuruya ilişkin bilgi ve belgelerin başvuruya eklenmesi gerekmektedir.

Talep konusunun başvuranın şahsı ile ilgili olması gerekmekle birlikte, başkası adına hareket ediliyor ise başvuruyu yapanın bu konuda özel olarak yetkili olması ve bu yetkinin belgelendirilmesi (vekâletname) gerekmektedir. Ayrıca başvurunun kimlik ve adres bilgilerini içermesi ve başvuruya kimliği doğrulayıcı belgelerin eklenmesi gerekmektedir.

Yetkisiz üçüncü kişilerin başkası adına yaptığı talepler değerlendirmeye alınmayacaktır.

Kişisel Verilerinizin İşlenmesine İlişkin Talepleriniz Ne Kadar Sürede Cevaplanır?

Kişisel verilerinize ilişkin hak talepleriniz değerlendirilerek, ilgili departmana ulaştığı tarihten itibaren en geç 30 gün içerisinde cevaplanır. Başvurunuzun olumsuz değerlendirilmesi halinde, gerekçeli ret sebepleri başvuruda belirttiğiniz adrese elektronik posta veya posta yolu başta olmak üzere eğer mümkünse talebin yapıldığı usul vasıtasıyla size iletilir.

Star Card Open Consent Text

EXPLICIT CONSENT TEXT FOR THE TRANSFER OF PERSONAL DATA ABROAD

Regarding my personal data processed by Penti Giyim Ticaret Anonim Şirketi (“Penti”) in the capacity of data controller, I have read the Penti Star Card Clarification Text and, if I am a Star Card member, I have been informed about the transfer of my personal data abroad through service providers and infrastructure suppliers whose servers are in the field of technology abroad.

I declare that I consent with my express consent to the processing of my personal data by service providers and suppliers whose servers are located abroad for the purpose of carrying out storage and archive activities, and to the transfer of my personal data abroad through servers located abroad, after Penti has been informed of the above, understood the matters subject to information and learned my legal rights regarding the records.

Star Card Clarification Text

PENTİ STAR CARD ENLIGHTENMENT TEXT

AsPenti Giyim Ticaret Anonim Şirketi (“Penti”) we attach importance to the security of your personal data that we process within the scope of your Penti Star Card membership as a data controller under the Personal Data Protection Law ('Law') no. 6698. For this reason, we would like to inform you about the processing of your personal data.

PURPOSE OF PROCESSING YOUR PERSONAL DATA, LEGAL REASON AND METHODS OF COLLECTION

If you become a member of the Penti Star Card through the Penti stores, Penti websites or the Penti mobile application, your personal data is processed in accordance with the Personal Data Protection Law no. 6698 and the secondary regulations within the framework of the following purposes and legal reasons:

1. Identity Information

  • ● Processed Personal Data: Name, Surname, Gender, Date of Birth
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of a agreement.Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of a agreement.
  • ● Methods for Collecting Your Personal Data: It is collected through electronic forms and contracts.

2. Contact Information

  • ● Processed Personal Data: E-Mail Address, Home Address, Mobile Phone Number
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of a agreement.
  • ● Methods for Collecting Your Personal Data: It is collected through electronic forms and contracts.

3. Customer Process Details

  • ● Processed Personal Data: Billing Information, Payment Information, Order Information, Membership Number, Star Card Number, Star Card Score
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; execution of goods / services after sales support services; execution of activities in accordance with the legislation; execution of finance and accounting affairs; execution of communication activities; execution and supervision of business activities; execution of customer relationship management processes; execution of activities for customer satisfaction; execution of marketing processes of products / services; execution of marketing and analysis studies; follow-up of requests / complaints; execution of agreement processes; execution of advertising / campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of a agreement.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, online electronic forms, contracts and call center records.

4. Transaction Security

  • ● Processed Personal Data: IP Address Information, Website Login/Logout Information, Internet Access Registration Log Information
  • ● Purposes of Processing Personal Data: Execution of information security processes; execution / supervision of business activities; execution of storage and archive activities; ensuring the security of data controller operations; providing information to authorized persons, institutions and organizations; execution of activities in accordance with the legislation; follow-up and execution of legal affairs; execution of goods/services sales processes; follow-up of requests / complaints are processed with matches.
  • ● Legal Reasons for Processing Personal Data: It is processed based on the legal reasons of 'it is clearly stipulated in the laws' and 'it is necessary to process personal data pertaining to the parties of the contract, provided that it is directly related to establishment or performance of a contract'.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, cookies, information security systems and electronic devices.

5. Marketing Information

  • ● Processed Personal Data: Shopping history information, campaign information used.
  • ● Purposes of Processing Personal Data: Execution of goods / services sales processes; Execution of goods / services after sales support services; Execution of communication activities; Execution and supervision of business activities; Execution of customer relationship management processes; Execution of activities for customer satisfaction; Execution of marketing processes of products / services; Execution of marketing and analysis studies; Follow-up of requests / complaints; Execution of advertising/campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: Processing of personal data pertaining to the parties of the agreement is processed on the basis of legal reasons, provided that it is directly related to the establishment or performance of a agreement.
  • ● Methods for Collecting Your Personal Data: The website is collected through the mobile application, cookies, information security systems and electronic devices.

6. Visual and Audio Registration Information

  • ● Processed Personal Data: Call Center Audio Records
  • ● Purposes of Processing Personal Data: execution of goods / services after sales support services; Execution of communication activities; Execution of customer relationship management processes; Execution of activities for customer satisfaction; Execution of marketing processes of products / services; Execution of marketing and analysis studies; Execution of loyalty processes to company products and services; Execution of storage and archive activities; Follow-up of requests / complaints; Execution of advertising/campaign / promotion processes.
  • ● Legal Reasons for Processing Personal Data: It is processed on the basis of legal reasons that data processing is mandatory for the legitimate interests of data supervisor, provided that it does not harm the fundamental rights and freedoms of the relevant person.
  • ● Methods for Collecting Your Personal Data: It is collected through the call center.

TRANSFER OF PERSONAL DATA

Your personal data may be transferred to

  • ● Authorized Public Institutions and Organizations for the purposes of carrying out the activities in accordance with the legislation, providing information to the authorized persons, institutions and organizations, and following up and executing the legal affairs,
  • ● and Business Partners, Supplier Officials and Employees for execution of business activities, Execution of communication activities, Follow-up of requests and complaints, Execution of finance and accounting affairs, Execution of goods / services sales processes, Execution of marketing processes of products / services, Execution of marketing and analysis studies, Execution of advertising / campaign / promotion processes.

If you create a Penti Star Card membership record, your personal data is recorded in our programs and/or systems provided/made available to us by our infrastructure suppliers in the field of technology whose servers are located abroad for the purpose of carrying out storage and archive activities. In this context, your personal data will be processed by service providers whose servers are abroad on behalf of Penti, taking the necessary technical and administrative measures, based on your explicit consent, and will be automatically transferred abroad for the above-mentioned purposes and will not be shared with third parties other than those listed.

YOUR RIGHTS REGARDING PERSONAL DATA

By applying to Penti as the data owner;

  • ● Being aware of whether their personal data are processed,
  • ● Requesting information regarding the personal data if they are processed,
  • ● To find out whether your personaldata are used in accordance with thepurposeof processing andtheirpurpose,
  • ● Be aware of the third parties to whom personal data are transferred at home or abroad,
  • ● Requesting the correction of personal data in case of incomplete or incorrect processing and requesting the notification of the transaction made within this scope to the third parties to whom the personal data are transferred,
  • ● Requesting the erasure or disposal of your personal data in the event that the reasons requiring processing are eliminated and requesting the notification of the transactions made within this scope to the third parties to whom your personal data are transferred,
  • ● Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
  • ● Requesting the erasure or disposal of personal data within the framework of the conditions set out in Article 7 of the Law, requesting the notification of the correction, erasure or disposal transactions to the third parties to whom the personal data are shared,
  • ● You have the right to request compensation if you suffer damage due to unlawful processing of your personal data.

HOW CAN YOU EXERCISE YOUR RIGHTS AS A DATA SUBJECT?

If you wish to apply for and request your personal data, through the Data Subject Application Form on our website to Penti Giyim Ticaret Anonim Şirketi,

  • ● With a wet-signed application form, including documents that authenticating your identity, you can contact Kuştepe Mah. Mecidiyeköy Yolu Cad. Trump Tower No:12/488 Şişli İstanbul” in person or mail or
  • ● By sending the registered e-mail (Kep) address to the registered e-mail (Kep) address of pentigiyim @hs03.kep.tr by using a secure electronic signature or mobile signature,
  • ● By sending it to our 'kvkkbasvuru@penti.com.tr' address from the e-mail address previously notified to Penti Giyim Ticaret Anonim Şirketi by the Relevant Person and registered in our system,

Pursuant to the Communiqué on the Principles and Procedures of Application to the Data Controller, the Relevant Person must have name, surname, signature, TR ID number if the application is in writing, (passport number if the applicant is a foreigner), residential or business address for notification, electronic mail address for notification, telephone number and fax number and information regarding the subject of request.

The Data Subject should clearly and understandably state the issue requested in the application including the explanations regarding the right that he/she will make and request to use in order to exercise the above-mentioned rights. Information and documents related to the application must be attached to the application.

Although the subject of the request must be related to the person of the applicant, if acting on behalf of someone else, the applicant must be specifically authorized in this regard and this authority must be documented (power of attorney). In addition, the application must contain the identity and address information and the documents confirming the identity must be attached to the application.

The requests made by unauthorized third parties on behalf of someone else shall not be taken into consideration.

How Long Will Your Requests for the Processing of Your Personal Data Be Answered?

Your claims regarding your personal data are evaluated and answered within 30 days at the latest as of the date of receipt of the relevant department. In the event that your application is evaluated negatively, the reasoned rejection reasons are sent to the address you specify in the application via e-mail or mail, if possible, through the procedure in which the request is made.

.
Star Card Agreement Text

WELCOME TO PENTİ STAR CARD'S WORLD OF STARS

Dear Customer,

Meet the privileges of Penti Star Card! You will earn points for your purchases from Penti with Penti Star Card and you will encounter many opportunities and advantages. You must approve the Membership Agreement below for membership.

PENTİ STAR CARD MEMBERSHIP CONTRACT

ARTICLE 1 - SUBJECT

This Agreement is a customer satisfaction-oriented loyalty program for the members of the Penti Star Card Loyalty Program ('Program') belonging to Penti Giyim Ticaret Anonim Şirketi ('Penti') with the purpose of providing advantages such as general and special campaigns, promotions, promotions, points earning and spending, gift vouchers, membership to clubs and discounts to be applied by all stores and website belonging to Penti.

This Membership Agreement ('Agreement') shall be individually referred as 'Party' and collectively as 'Parties'.

ARTICLE 2- PROGRAM CONDITIONS

2.1. This membership agreement is a general framework agreement and the terms and conditions of the programs such as campaign, advertisement, promotion etc. within the membership agreement period shall be determined by Penti and notified to the Member in that period.

Only natural persons over the age of 18 may join the program.

2.2. During the first registration, the Member shall approve the membership agreement by complying with the instructions in the SMS sent to the Penti staff at the time of shopping in the store. After the Member approves the membership agreement in this way, the Penti Star Card is deemed to have accepted the General Conditions of this membership agreement and the campaign conditions determined by Penti in advance. In the event that Star Card membership is realized through Penti's website; Penti Star Card membership agreement will be accepted by the Member upon the approval of the button indicating that the membership agreement has been accepted by the Member. The card will only be used by the bearer in Penti stores across Turkey and within the scope of campaigns.

2.3. In line with the information and guidance sent by SMS sent to the Penti store employee's own phone number verbally, the Member may allow all kinds of campaigns, advantages, product and service promotions, advertising, market research, surveys and other customer satisfaction applications to be offered by Penti, limited to the application period and conditions to be determined unilaterally by Penti on the basis of the campaign within the framework of the applications to be carried out within the scope of the Program.

2.4. Penti is free to determine the stores where the Program is valid, the duration and terms of the campaign. Penti Star Card benefits may differ in each Penti Store. Penti is free to determine, modify and/or cancel the advantages that will apply in different Penti Stores and/or on the website with the extension www.penti.com in different ways.

2.5. 1-TL points are earned for every 100-TL purchase made with Penti Star Card. A score of 1-TL will be calculated for each 100-TL purchase over the invoice amount of the member. Penti is entitled to determine the additional annual discount periods as it wishes.

The member will have completed the membership activation after entering the Star Card membership information fully and approving the membership agreement. Upon proper completion of the activation, Penti shall provide the Member with the campaign terms and conditions in accordance with the campaign terms and conditions existing during the period in which the campaign is valid. The start and end times and application conditions of all campaigns defined by Penti are different for each campaign, and if the usage period of a particular campaign is not defined with a shorter period, the usage period will expire on the last day of December, which is the end of the calendar year in which the advantages such as points collected within the scope of campaigns are used. However, Penti reserves the right to make changes to the relevant campaign conditions unilaterally in the terms and duration of this campaign.

2.6. Points earned with Penti Star Card can be used in the purchases after the purchase made by the members who fulfill the point spending rules, provided that they have not expired. The usage time of the points may vary according to the campaigns. Penti has the right to reset the earned points at any time. Any extra rights granted to the card in return of purchases shall be cancelled. However, if there is no special period determined by Penti, the period of use of all points shall expire at 24:00 on the last day of December, which corresponds to the end of the calendar year in which the points are earned.

2.7. Penti may cancel (without notice or notice) the cards that have not been processed (shopping and/or points have not been used) for six months without interruption and may delete the points of these cards. Penti may delete unused points within 1 year from the last transaction date of the card. The cardholder already agrees to this.

2.8. During the Penti Star Card application, due to the changes in the legislation in force, if the continuation of the loyalty card application is not possible, the cards in the hands of the users will automatically become null and void.

2.9. The cards and memberships of the members who make fraud using Penti Star Card are unilaterally canceled by Penti. In such a case, no claim shall be made from Penti in relation to the cancelled membership.

2.10. Within the scope of the program, Penti can organize campaigns by cooperating with third party companies. In such a case, the personal data that must be processed in order for the Member to benefit from the campaign may be transferred subject to the provisions of the Personal Data Protection Law with the third party companies in which the Member cooperates. Detailed information on processing and transferring personal data is described in the Star Card Clarification Text.

2.11. The data controller Penti carries out the data processing activities within the scope of the membership in accordance with the Personal Data Protection Law No. 6698 for the methods and purposes specified in the Star Card Disclosure Text. The Member may apply to Penti with the application methods included in the Star Card Clarification Text published on the penti.com website in order to receive detailed information about its personal data being processed and to direct its rights and requests within the scope of the Personal Data Protection Law.

2.12. Penti uses the Hybris program, whose servers are located abroad, to carry out the membership procedures. Hybris servers are located abroad, which is the cloud services infrastructure used by Penti in carrying out its business activities. If you are a Star Card member, your personal data will be processed by data processors whose servers are abroad on behalf of Penti. Penti will be able to transfer your personal data mentioned above through service providers and infrastructure suppliers in the field of technology whose servers are located abroad; for the purpose of carrying out membership transactions, providing services on the website penti.com and/or mobile application, carrying out storage and archive activities and automatically.

2.13. Upon the request of the competent authorities in accordance with the applicable legislation, Penti may share the information of the Member with the said authorities by informing the Member in advance if necessary in accordance with the Personal Data Protection Law no. 6698 and subject to the data transfer rules in all cases.

2.14. If the Member is obliged to share the personal data and information received from the Members during the membership and/or shopping on the website with the competent authorities or public institutions and organizations, the Member shall not hold Penti responsible. Penti declares that it will process the personal data of the Member who is a party to the Agreement for the purpose of the performance and establishment of this Agreement within the framework of its primary and secondary obligations arising from the Law No. 6698, that it will ensure the data security in order to prevent the processing, access and disclosure of the personal data obtained by the Member in contradiction with the law, and that sufficient technical and administrative measures have been taken in this context. Penti shall also destroy the data whose retention period has expired by observing the periods stipulated in other laws. By approving this Agreement, the Member agrees, warrants and undertakes that it has been informed by Penti in accordance with the Law No. 6698 on the processing of personal data.

2.15. The Member agrees and warrants that the information he/she discloses with this form and will disclose later is accurate and up-to-date, that he/she will update them immediately if there is a change in them, and that he/she will not hold Penti responsible if the information in question is incorrect.

2.16. The Member agrees and warrants that it shall act in accordance with the provisions of this Membership Agreement, campaign terms and periods, all conditions specified on the website, applicable legislation and moral rules in the transactions and correspondence it performs on the website. The legal and penal responsibility for the transactions and actions of the Member within the website shall be borne by the Member.

2.17. It is the responsibility of the member to keep the card given under the program. It is obliged to inform Penti immediately in the event of theft, loss of the card and similar cases. The member is responsible for any damages that may arise until the notification is made.

2.18. It may be the only record of a member. If it is determined that the program has more than one membership with the same membership information, these records are combined on behalf of the relevant member.

2.19. The Member agrees not to give the card and number and user name and/or password given to him/her for using the program and/or the information he/she has created to benefit from this program to others, and accepts that he/she is responsible for keeping them. If it is determined that they are abused by the Member or someone else, that the programs are abused, that any of the information declared in the form is not correct/incomplete, all kinds of rights and gains related to the membership can be withdrawn, membership can be terminated or other measures can be applied, and in this context, the existing personal data can be anonymized by Penti. The Member agrees that it shall bear all responsibility for any disputes that may arise in these matters and shall lose all rights over it.

2.20. The card given within the scope of the program cannot be used as a credit card or for commercial purposes, and payment cannot be made with this card. Points or other rights on the card can't be cashed in or redeemed for cash.

2.21. The lifetime of the points earned under the program is limited to a calendar year and/or the campaign period and conditions, and the points earned but not used in that year are deleted as of December 31, 24.00 each year. Penti is free to delete the points whose usage period and campaign conditions have expired without any notice.

2.22. In case of return of the purchase, the rights gained by that purchase shall be immediately revoked. In the return of purchases made with points, the return is made only as a point or by another method to be determined by Penti.

2.23. The parties may terminate this Agreement and terminate the membership provided that they notify it in writing at least 10 (ten) days in advance through the call center or website. Members who terminate their membership are required to use their Penti Star Card points until the membership expiration date at the latest; otherwise, their Penti Star Card points will be deleted by Penti on the membership expiration date. This article also applies if the Penti Star Card application is cancelled, stopped or suspended by Penti. The Member agrees, declares and undertakes that the cancellation of the Penti Star Card membership shall not mean the deletion of his/her personal data kept as a legal obligation in the Penti records due to the fact that he/she has shopped in the Penti stores and/or the commercial electronic message approval sent to Penti shall not mean that it shall be automatically removed.

ARTICLE 3- AMENDMENTS TO THE CONTRACT

Penti may, at its sole discretion, unilaterally amend this Membership Agreement and all kinds of policies, terms and conditions on its website, including the Cookie Policy and the Clarification Text, at any time it deems appropriate, provided that it does not violate the provisions of the applicable legislation. Changing provisions of this Membership Agreement shall become effective on the date of their announcement on the website and the remaining provisions shall be in force and enforceable. For the avoidance of doubt, this Membership Agreement may not be unilaterally amended by the Member.

If the member wishes to cancel his/her membership that he/she has accepted with this agreement, he/she will contact the call center and submit his/her request. Penti shall inform itself within the legal time frame by fulfilling the request of the Member.

ARTICLE 4- MISCELLANEOUS

3.1. Evidence Contract – In disputes that may arise from this Membership Contract, Penti's official books and commercial records and e-archive records, electronic information, electronic correspondence and computer records kept in Penti's database and servers shall constitute binding, final and exclusive evidence and this article is in nature of evidence contract in the meaning of Article 193 of Code of Civil Procedure no. 6100.

3.2. Applicable Law and Dispute Resolution – This Membership Agreement shall be exclusively subject to the laws of the Republic of Turkey. Any dispute arising out of or in connection with this Membership Agreement shall be the exclusive jurisdiction of Istanbul Central (Çağlayan) Courts and Execution Offices.

3.3. Notification – Penti shall communicate with the Member via the e-mail address notified by the Member when registering or by calling the phone number and sending an SMS. The Member is obliged to keep its e-mail address and telephone number up to date.

3.4. Commercial Electronic Messages – The Member shall be deemed to have accepted the SMS, e-mail and calls to be sent by Penti if he/she allows the commercial electronic messages offered by Penti. The member knows that he/she can manage these permissions from the Message Management System (MMS), the methods specified in commercial electronic messages or from the 'My Account' page.

3.5. Integrity and Severability of Membership Agreement – This Membership Agreement constitutes the entire agreement between the Parties regarding the subject matter. If any provision of this Membership Agreement is found by any court of competent jurisdiction, arbitral tribunal or administrative authority to be invalid or unenforceable or unreasonable in whole or in part, to the extent of such invalidity, unenforceability or unreasonability, this Membership Agreement shall be deemed severable and the other provisions shall remain in full force and effect.

3.6. Transfer of Membership Agreement – The Member will not be able to assign all or part of its rights or obligations under this Membership Agreement without the prior written consent of Penti.

3.7. Modification and Waiver – The failure of one of the Parties to exercise or perform any right granted to itself in the Membership Agreement shall not be interpreted in a way that it has waived the said right or it shall not preclude further exercise or execution of the said right.

3.8. Force Majeure – Events beyond the control of the parties such as human and natural disasters, epidemics, quarantines, quarantines, wars, mobilizations, fires, strikes, lockouts, etc. that did not exist and could not be foreseen at the date of signing of this Agreement and that partially or completely, temporarily or permanently cease the performance of this Agreement by the parties or by a single party, and the statements of the official authorities in the country and/or globally to which the parties are subject to, shall be considered force majeure. The party exposed to force majeure shall immediately notify the other party in writing and the acts of the parties shall be suspended during the period of force majeure. When the force majeure disappears, the contract shall be resumed. The obligations of the party whose rights are not fulfilled during the period of force majeure shall also be suspended. In case force majeure lasts more than 30 (thirty) days, the party whose rights are violated may terminate this contract without compensation. Penti is authorized to delete the points earned and not used within the scope of the program as of December 31, 24.00, even in case of force majeure.

ARTICLE 5 – ENFORCEMENT

This Agreement shall enter into force upon the approval of this Membership Agreement electronically by the Member.

İşbu Sözleşme, Üye’nin işbu Üyelik Sözleşmesi’ni elektronik ortamda onaylaması ile yürürlüğe girecektir.

Open Consent Text

EXPLICIT CONSENT TEXT FOR THE TRANSFER OF PERSONAL DATA ABROAD

Regarding my personal data processed by thePenti Giyim Ticaret Anonim Şirketi (“Penti”) in the capacity of data controller, I have read the Penti Giyim Ticaret Anonim Şirketi ('Penti') Member Clarification Textand, if I become a member, I have been informed about the transfer of my personal data abroad through service providers and infrastructure suppliers whose servers are in the field of technology abroad.

I declare that I consent with my express consent to the processing of my personal data by service providers and suppliers whose servers are located abroad for the purpose of carrying out storage and archive activities, and to the transfer of my personal data abroad through servers located abroad, after Penti has been informed of the above, understood the matters subject to information and learned my legal rights regarding the records.

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